Customers praised this merino turtleneck as "soft, warm, non-scratchy" with exceptional quality that "holds up beautifully." Most found it comfortable, versatile for layering, and temperature-regulating. However, some reported issues: colour accuracy varies (oatmeal appears greyer, camel more tan), care instructions are unclear leading to shrinkage, and occasional itchiness or quality control problems.
- 5 stars: 252 (73%)
- 4 stars: 63 (18%)
- 3 stars: 2 (1%)
- 2 stars: 1 (0%)
- 1 star: 25 (7%)
I want to be fair here because the cashmere itself is soft and I do wear this. But two things stopped it being a five star for me. First, the colour. I ordered the oatmeal and on my screen it looked like a warm cream. What arrived is noticeably greyer, closer to a light taupe. It still goes with things, but it was not what I was picturing and it does not sit well next to the cream coat I bought it for. I would ask for a photo in daylight if the exact shade matters to you. Second, the care. There was nothing in the packaging telling me how to wash it, and the label just says do not bleach. I assumed a wool cycle at 30 would be safe and it came out about an inch shorter across the body and slightly felted at one shoulder. That is partly on me, but a care card or a line on the product page would have saved it. I have since read that it wants hand washing only, which I would rather have known first. On the good side, it is warm for how light it is, and there was no itch at all even at the neck. One size fits me fine at 5'7" and a UK 14, and it sits below the hip. Delivery took six working days, which was longer than the estimate I was given at checkout but not a problem. I contacted support about the shrinking and they were polite but said washing damage is not covered, which is reasonable enough. So a middling score. Great material, and I would probably buy again in a different colour, but the product page needs to be clearer about both the shade and the washing.
I bought this in early autumn after putting off a cashmere purchase for years, mostly because every cheap one I had tried before went bobbly within a month. This has held up far better than I expected, so I wanted to write a proper review with the details I was hunting for before I ordered. On sizing, it comes in one size and I was nervous about that. I am 5'6" and normally a UK 12. It sits just below my hip bones and the sleeve opening comes to about mid forearm, so it does not get in the way when I am carrying bags. My sister is 5'10" and borrowed it for a weekend, and on her it reads more like a cropped cape, still wearable but a different look. If you are under about 5'2" I would expect it to sit closer to mid thigh. On warmth, it is genuinely enough on its own down to about 10 degrees with a long sleeve top underneath. Below that I put a coat over it and it layers flat, no bunching at the shoulder. The neck opening is wide, which I like for pulling on over a shirt collar, though it does mean a bit of draught on a windy platform. On the itch question, I can wear it directly over a sleeveless top with no irritation, and I am usually sensitive to wool at the neck. On care, I hand wash cold with wool detergent and dry it flat on a towel. It has been through four washes and has not stretched or lost shape. There was some fibre shedding onto dark clothing for the first week or two, which stopped after the first wash. A couple of small bobbles under the arms after three months, which came off easily with a cashmere comb. It arrived folded in a fabric bag rather than plastic, which I have kept for storing it over summer. The colour matched the product photos closely on my screen. For the price I think it is fair, and I have worn it more than anything else I bought this season.
So happy to hear this, Maria — thank you for sharing! We take great pride in our materials.
I wear this as a base in deep winter and as a standalone layer in mild weather. Year-round useful.
Thank you Megan! Your kind words really mean the world to our team.
Yes it's more than a high-street turtleneck. The quality justifies it beyond any doubt.
What a wonderful review — thank you Fatima! We hope you enjoy it for many seasons to come.
I have sensitive skin and this is completely comfortable directly against my neck all day. Remarkable.
Thank you Anna! We're thrilled it's become a wardrobe staple for you.
Looks sharp, adds warmth, doesn't bulk under tailoring. The perfect cold-weather business basic.
Thank you Rachel! Your kind words really mean the world to our team.
Everything about it screams quality without being showy. Understated excellence.
What a wonderful review — thank you Bernadette! We hope you enjoy it for many seasons to come.
This sweater cost more than I usually spend. It has repaid that investment a hundred times in joy.
What a wonderful review — thank you Queenie! We hope you enjoy it for many seasons to come.
This is exactly what I was looking for in a classic turtleneck. The Merino wool is soft, breathable, and keeps me warm without being bulky. I’ve worn it alone and layered under blazers. Perfect both ways.
Thank you for your kind review of our Merino Wool Turtleneck Jennifer! We are thrilled to hear that it has become a wardrobe essential for you.
We take pride in using high-quality Merino wool for our products, ensuring softness, breathability, and warmth without added bulk.
To maintain the softness of the Merino wool, we recommend handwashing it or using a wool wash with a mild detergent. This will help preserve the quality of the fabric and ensure it continues to be a staple in your wardrobe!
Best wishes,
Maria
Sorelle Co-Founder
I love to layer this sweater under jackets to keep me warm. I'm going to save up and buy another in navy!
Love the texture and quality, but it’s a little heavier than I expected. Great for really cold days.
My sister gifted me this sweater for my brithday and it's been glued to my body ever since. I simply love it. Brava Sorelle!
Parfait à tous points de vue : chaud mais pas trop, incroyablement doux et tombe magnifiquement. Je l’ai pris en beige et j’en achèterai un autre.
Hi there! Thank you for taking the time to leave a review. We are so glad to hear that our Classic Cable-knit Sweater has become a staple in your wardrobe. We take pride in creating warm, soft, and well-fitting pieces. We appreciate your support and hope you enjoy your new beige sweater. Happy shopping!
I pretty much lived in this turtleneck throughout Winter and it's shown no signs of wear. Great quality as always, another Sorelle staple.
This turtleneck is an absolute must-have! It’s soft, breathable, and so easy to style. I wear it under blazers for work and alone with jeans on weekends. Love it!
The wool is top-notch, but the fit is more snug than I expected. Next time, I’ll size up. Otherwise, great staple.
Hi Jamilia,
Thank you for your review of our Merino Wool Turtleneck. We're glad to hear that you appreciate the quality of the wool. We apologize that the fit was slightly tighter than expected. We will definitely take your feedback into consideration for our future sizing. In the meantime, we recommend sizing up for a more comfortable fit. We have emailed you directly to see if you would like a refund and to order a size larger.
Warmly,
Joanne
Customer Service Agent @ Sorelle
A little stiff for the first few wears — totally normal for quality wool. Now it's beautifully soft.
Cashmere is beautifully soft and the chunky knit is well-made. Make sure to fold rather than hang to avoid shoulder stretching.
This is a lovely sweater. Would love a lighter-weight version for transitional weather.
Hi there! Thanks so much for your kind words. We'll pass your suggestion for lighter weights to our team—hope to offer more options soon. Enjoy your sweater!
Non-itchy, warm, and sleek. Everything a turtleneck should be.